Frequently Asked Questions
Frequently Asked Questions
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Check here the most frequently asked questions and their answers. Can't find the answer to your question on the list? Feel free to contact us!
Practical information for your stay
Does the hotel offer a shuttle service to and from the airport?
Yes, the hotel provides a free shuttle service to and from Paris Charles de Gaulle Airport (CDG).
The shuttle runs several times per hour between the hotel and the terminals.
The departure times and stops are available at the reception or on the information screens in the hall.
What are the check-in and check-out times?
Check-in is possible from 3:00 pm and check-out until 11:00 am.
An early arrival or late departure is possible upon request, subject to availability.
The reception is open 24 hours a day to welcome you, no matter what time you arrive or depart.
How long does it take to reach the center of Paris and the airport?
The hotel is located just a 10-minute drive from Charles de Gaulle Airport.
The center of Paris is accessible in about 35 minutes by car or 40 minutes by public transport (RER B line).
At what time is breakfast served?
Breakfast is served from 6:30 am to 10:00 am from Monday to Friday and from 6:30 am to 11:00 am on Saturday and Sunday.
Hotel services and amenities
What services and facilities does the hotel offer?
Answer
Does the hotel have a parking lot?
Yes, the hotel has a large private parking located right next to the entrance.
Parking is available for hotel guests as well as restaurant visitors.
For longer stays, we offer a Park, Sleep & Fly package, allowing you to leave your vehicle during your trip.
Are pets allowed?
Yes. Pets are welcome. at the hotel.
A small daily supplement applies; please specify it when making your reservation.
Animals are not allowed in the restaurant or in the wellness area, out of respect for other customers.
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