Find below the answers to the most frequently asked questions to prepare your stay in complete peace of mind.

QUESTIONS & PRACTICAL INFORMATION

REGISTRATION, DEPARTURE & EXTRAS

From what time can I check into the Van der Valk Hotel Paris CDG Airport?

The standard check-in time is from 3:00 PM. If you wish to check in earlier, an extra charge of €10 per hour applies. Early check-in is subject to availability and cannot be guaranteed.

Until what time can I check out of my room?

Check-out is scheduled until 12:00 PM on the day of departure. A late check-out can be requested at a rate of €10 per additional hour, subject to availability.

Can I request an early check-in?

Yes. Check-in is normally scheduled from 3:00 PM. An early arrival can be granted subject to availability, with an extra charge of €10 per hour in advance. For example, for an arrival at 10:00 AM instead of 3:00 PM, an extra charge of €50 may apply. Depending on the desired arrival time, the full night's rate may be charged.

Can I request a late check-out?

Yes. A late departure may be granted subject to availability. An extra charge of €10 per additional hour applies within the scheduled hours of the establishment. Depending on the departure time, the full night's rate may be charged.

What happens if I arrive late in the evening?

As the reception is open 24/7, you can arrive late. However, for a particularly late arrival, it is recommended to inform the hotel.

Is the reception open 24/7?

Yes. The reception of the Van der Valk Hotel Paris CDG Airport is accessible 24/7.

Does the hotel offer day use rooms?

Yes. A day use option is offered from €95, with room occupancy generally scheduled between 11:00 AM and 7:00 PM. These times can be adjusted according to the client's needs, subject to availability.

Rooms and Stays

Are the rooms at the Van der Valk Hotel Paris CDG Airport air-conditioned?

Yes, the hotel rooms are equipped with air conditioning to ensure a comfortable stay throughout the year. The air conditioning system was entirely renovated in 2026, allowing you to choose the desired temperature, regardless of the season.

Is a bank pre-authorization required during the stay?

Yes. A bank pre-authorization is required upon arrival at the hotel to guarantee any possible additional costs related to the stay. Its amount depends on the reserved room category:

  • Deluxe Room: €50 per night

  • Suite: €200 per night

The pre-authorization must be performed by credit card. The amount is not debited; it is simply temporarily blocked by the bank and released after check-out, provided no additional amount is due.

Does the hotel have rooms accessible to people with reduced mobility (PMR)?

Yes. The Van der Valk Hotel Paris CDG Airport has rooms adapted for people with reduced mobility (PMR).

Is the hotel completely non-smoking?

Yes, the Van der Valk Hotel Paris CDG Airport is a non-smoking establishment.

Are pets allowed?

Yes, pets are allowed within the establishment, with an extra charge of €20 per pet.

Can an extra bed be added to the room?

Yes, an extra bed can be added subject to availability, with an extra charge of €30.

Can a baby cot be requested?

Yes. The hotel has baby cots available, to ensure their availability please specify this when booking.

Do children benefit from specific rates?

Yes. Specific rates are provided for children, particularly for breakfast. Children aged 5 to 11 years: -50%.

Does the hotel offer connecting rooms?

Yes. The Van der Valk Hotel Paris CDG Airport has connecting rooms, particularly suitable for families or those traveling in groups. Their allocation is subject to availability, so it is recommended to request them at the time of booking.

Restaurants, Hotel Bar

Does the hotel have restaurants?

Yes. The Van der Valk Hotel Paris CDG Airport offers several dining spaces to meet different desires throughout the day. You can enjoy the Restaurant Nest, with an à la carte menu, the Restaurant Plume, dedicated to buffet options, as well as the Bar Nest to have a drink or share a convivial moment.

What are the different dining options available at the hotel?

The hotel offers several experiences: à la carte dining at Restaurant Nest, a breakfast and lunch buffet at Restaurant Plume, a brunch buffet on Sundays, as well as drink and snack options at Bar Nest.

What dining options does Restaurant Nest offer?

Restaurant Nest offers a contemporary and friendly à la carte cuisine, made from fresh and seasonal products. Its offer adapts to different times of the day, whether for lunch or dinner.

What are the opening hours of Restaurant Nest?

Restaurant Nest is open from Monday to Sunday, from 12:00 PM to 10:30 PM.

Is Restaurant Nest open to people not staying at the hotel?

Restaurant Nest serves as a dining space within the Van der Valk Hotel Paris CDG Airport and welcomes guests wishing to have lunch or dinner on site. You can reserve a table directly with the establishment.Reserve here

Does the hotel have a bar?

Yes. Bar Nest, set under the hotel's glass atrium, offers a warm space to have a drink, a coffee, or enjoy a moment of relaxation before or after a trip.View the bar menu

What are the opening hours of Bar Nest?

Bar Nest is open every day, from Monday to Sunday, from 7:00 AM to midnight.

What dining options does Restaurant Plume offer?

Restaurant Plume is the hotel's buffet area. It offers a varied selection, with a choice of hot and cold dishes, as well as savory and sweet preparations. It consists of about ten starter choices, different meats, a fish, starches, vegetables, and ten dessert choices.

What time is breakfast served?

Breakfast is served at Restaurant Plume: from Monday to Friday, from 6:30 AM to 10:00 AM; on Saturdays and Sundays, from 6:30 AM to 10:30 AM.

When is the lunch buffet at Restaurant Plume offered?

The lunch buffet is offered from Monday to Friday, from 12:00 PM to 2:30 PM. Reserve here

Does the hotel offer a brunch?

Yes. The Van der Valk Hotel Paris CDG Airport offers a Sunday brunch buffet, open to all, served in a friendly atmosphere and designed for families and groups of friends, as well as passing travelers.

Rates:

  • Adults: €35

  • Children from 0 to 4 years: free

  • Children from 5 to 11 years: -50%

  • From 12 years: adult rate

Book here

What are the brunch hours?

The brunch is offered on Sundays from 12:00 PM to 3:00 PM.

Parking, accessibility, facilities, and services

Does the hotel offer a shuttle to Paris-Charles de Gaulle Airport?

Yes. The Van der Valk Hotel Paris CDG Airport provides a free shuttle service for its guests between the hotel and Paris-Charles de Gaulle Airport. The shuttle runs every day, every 30 minutes, during operation hours.

What are the hotel shuttle hours?

The shuttle runs every day:

from 6:00 AM to 12:00 PM in the morning;

from 5:00 PM to 11:00 PM in the evening.

A departure is scheduled every 30 minutes, and the shuttle can accommodate up to 8 passengers.

See hours

Where to take the shuttle at Paris-Charles de Gaulle Airport?

To reach the hotel from the airport, the pickup point is located at Terminal 2 – TGV Train Station, Level 5, Platform 2. Just go to this meeting point and take the hotel shuttle.

How to reach the hotel by public transport from Paris-Charles de Gaulle Airport?

From Paris-Charles de Gaulle Airport, you can take:

bus 39 towards Gare du Vert Galant;

  • bus 43 towards Gare d’Aulnay-sous-Bois;

  • bus 350 towards Porte de la Chapelle.

Get off at the 351 Avenue du Bois de la Pie stop, located near the hotel.

How to reach the hotel from Paris?

From Paris, take the RER B to the Parc des Expositions station. Then take one of the buses 39, 43, or 350 to the 351 Avenue du Bois de la Pie stop, located near the establishment.

Does the hotel have parking?

Yes. The Van der Valk Hotel Paris CDG Airport has a private parking lot with 300 spaces, easily accessible from the main roads.

What types of vehicles can park in the parking lot?

The parking lot can accommodate various types of vehicles: personal cars, utility vehicles, buses, and coaches. It suits individual travelers as well as groups, companies, and event organizers.

What are the parking rates?

The first hour of parking is free. Beyond that, the rates vary according to the duration of parking. The hotel's rate chart allows you to review the different available packages. See parking rates

Are charging stations for electric vehicles available?

Yes. The parking lot has 24 charging stations for electric vehicles, divided between 12 Electra stations and 12 Tesla stations.

Can the parking lot be used for automotive events?

Yes. For certain events or automotive operations, the parking lot can allow for the temporary setup of a car wash space, upon request and according to the needs of the organization. Contact us at sales@pariscdg.valk.com

Does the hotel have a fitness room?

Yes. The Van der Valk Hotel Paris CDG Airport has a modern fitness room, exclusively reserved for hotel guests.

What equipment is available in the fitness room?

The fitness room is equipped for a complete workout, including cardio-training machines, weight machines, and free weights.

What are the fitness room opening hours?

The fitness room is accessible 24/7 to hotel guests.

What outdoor sports activities are offered by the hotel?

The hotel also has outdoor tennis courts and a pétanque field, allowing for outdoor activities during your stay.

Are the tennis courts and pétanque field accessible to hotel guests?

Yes. Guests can enjoy the outdoor tennis courts as well as the pétanque field to engage in a sports activity or share a convivial moment during their stay.

Is Wi-Fi free at the Van der Valk Hotel Paris CDG Airport?

Yes, free Wi-Fi is available to hotel guests.

Is Wi-Fi available throughout the hotel?

Wi-Fi is available in the main areas of the establishment, including rooms and professional spaces.

Does the hotel have a Mini Market?

Yes, a Mini Market is available within the establishment. It is accessible 24/7, offering a selection of fresh drinks, chips, biscuits, chocolates, and other snacks to go. The space is also equipped with a microwave and a coffee machine.

Does the hotel offer room service?

Yes. Room service is available every day from 6:30 AM to 10:30 PM, allowing you to enjoy your meals directly in the comfort of your room.

The menu is accessible from your room TV. Simply consult it to place your order. A delivery fee of €5 applies to each order.

Meetings and events

Which space to choose for organizing multiple workshops or work sessions in parallel?

The Atelier Space is particularly suitable for this type of organization. It includes 8 distinct and modular rooms, a dedicated foyer for breaks and informal exchanges, as well as an open space promoting collaborative work. It allows organizing subcommittees, workshops, co-working sessions, or networking moments within the same space.

Which space is suitable for small committee meetings or executive committees?

The Studio Space is designed for meetings, training sessions, and small group executive committees. It includes 4 meeting rooms, a foyer for breaks and exchanges, and 2 rooms equipped with a fixed oval table accommodating up to 12 people. Its bright and comfortable environment promotes exchanges and concentration.

Which space to prioritize for an event requiring a large modular room?

The Salon Space is particularly suitable for large-scale events. Its Grand Salon offers a vast modular space allowing for various configurations according to the event format: conference, seminar, launch, reception, gala, or private event.

Can an informal space be privatized for a meeting or an afterwork?

Yes. The Lounge, a duplex space entirely renovated in 2026, is a privatizable space designed for more informal formats. It can accommodate 10 to 25 people and is particularly suited for afterworks, informal meetings, or small-scale exchanges. It also has two TV screens, a kitchen, a lounge area, a library space, and a foosball table.

Is it possible to organize an automotive event within the hotel?

Yes. The Salon Space can notably accommodate car launches and automotive-related events. Its configuration allows for up to 11 vehicles to be brought into the event space, offering different staging and presentation possibilities. Contact us at sales@pariscdg.valk.com

Do the spaces allow for organizing multiple highlights during the same event?

Yes. Thanks to various modular spaces, foyers, and meeting rooms, it is possible to structure an event around several highlights: plenary sessions, breakout workshops, breaks, informal exchanges, catering, or moments of conviviality. The organization can thus be adapted to the flow and objectives of each event. Contact us at sales@pariscdg.valk.com

What meal options can be offered to a group?

Multiple formats can be offered depending on the type of event: buffet, themed buffet, plated menu, or finger food. The options are adapted to the number of participants and the event's flow, whether it is a business lunch, dinner, reception, or a more informal gathering.

See more information

Contact us at sales@pariscdg.valk.com

Is it possible to organize a served meal for an event?

Yes. A plated menu can be offered for business lunches, private dinners, or more elegant events. This service is available for a minimum of 10 people, with a single-choice menu that varies according to the seasons.

Does the hotel offer a finger food option for events?

Yes. A finger food option consisting of savory and sweet creations, served both cold and hot, can be offered from 10 people. This format is particularly suitable for lunch or dinner cocktails, networking events, and receptions facilitating interactions between participants. Finger pieces are more substantial than cocktail pieces (served for appetizers), with the finger buffet replacing a lunch or dinner.

Can culinary animations be integrated into an event?

Yes. Culinary animations with a Chef present can be organized to bring an interactive dimension to the event. They can take various forms such as live carvings, minute preparations, oysters, or crepes made in front of guests.

Can beverage packages accompany meals or cocktails?

Yes. Various levels of beverages can accompany meals, cocktails, or social moments. Depending on the chosen package, they may include soft drinks, wines, beers, Champagne, cocktails, or à la carte drinks, based on a consumption per person.

Is the hotel specialized in organizing team buildings?

The Van der Valk Hotel Paris CDG Airport is labeled “Lieux & Hôtels” by the French Federation of Team Building. This label highlights establishments with an environment and infrastructure conducive to organizing team-building activities.

Is it possible to combine a meeting or seminar with a team-building activity?

Yes. The various meeting spaces and areas dedicated to exchanges allow for constructing a day combining work sessions, collaborative workshops, catering, and team-building activities. The program can thus be adapted to the objectives and format of the event.

Surroundings

What can be done around the Van der Valk Hotel Paris CDG Airport?

The surroundings of the hotel offer many outing options: visiting Paris, discovering museums and monuments, exploring castles and gardens, shopping, or enjoying family or outdoor leisure activities.

Where can one go shopping near the hotel?

Several shopping destinations are accessible from the hotel, including Aéroville, located just minutes away, Paris Nord 2, and La Vallée Village, which brings together many French and international brands.

What leisure activities are accessible from the hotel?

Travelers can enjoy many activities in the region, including Parc Astérix, Disneyland Paris, Sherwood Parc, or the Golf International de Roissy, depending on preferences and the type of stay.

Is it possible to enjoy a stay at the hotel to visit Paris?

Yes. The hotel's location allows for planning a getaway to the capital and discovering its emblematic sites, such as the Eiffel Tower, the Seine banks, Montmartre, as well as its many museums and districts. see more info

Hotel Commitments

What are the environmental commitments of the Van der Valk Hotel Paris CDG Airport?

The Van der Valk Hotel Paris CDG Airport is committed to reducing its environmental impact and encouraging more responsible tourism. The establishment is notably certified Clef Verte and European Ecolabel, two labels that recognize efforts made in sustainable management, resource savings, and reducing environmental impact.

Does the hotel offer initiatives allowing guests to participate in its environmental efforts?

Yes. Through its Green Stays program, guests can choose to forgo room cleaning during their stay. This initiative helps limit water, energy, and cleaning product consumption while contributing to an environmental action, with the planting of a tree.

What do the Clef Verte and European Ecolabel certifications of the hotel mean?

These certifications attest to the implementation of more responsible practices in the establishment's operation. They notably take into account criteria related to water and energy management, waste reduction, responsible resource use, and raising awareness among guests and teams.