Cancellation policy

The term "Hotel" means the "Van der Valk Hotel Paris CDG Airport", with its registered office at 351 Avenue du Bois de la Pie CS 42048 - Paris Nord II 95912 Roissy Charles de Gaulle Cedex - France, registered with the trade register under the name "Van der Valk Hotel Paris CDG Airport SAS", under number 935 061 143 and with a share capital of 4,001,000.00 Euros.L’Hôtel » signifie le « Van der Valk Hotel Paris CDG Airport », dont le siège social se trouve au 351 Avenue du Bois de la Pie CS 42048 – Paris Nord II 95912 Roissy Charles de Gaulle Cedex - France » et enregistré au registre du commerce sous la dénomination « Van der Valk Hotel Paris CDG Airport SAS », sous le numéro 935 061 143 et au capital de 4 001 000.00 Euros.

"Client" means any contracting party with the "Van der Valk Hotel Paris CDG Airport", acting directly, in its own name, or represented by an authorized agent.Client » signifie tout contractant avec le « Van der Valk Hotel Paris CDG Airport », agissant directement, en son propre nom, ou représenté par un mandataire habilité.

"Contract" means the set consisting of the Contract itself, the Specific Conditions as well as the General Conditions.Contrat » signifie l’ensemble formé par le Contrat lui-même, les Conditions Particulières ainsi que les Conditions Générales.

I. a) Deposits:
At the signing of the contract, deposits equivalent to 100% of the total estimated global billing are due.

For any event taking place less than 15 days after the signing of this contract, a total prepayment by credit card will be required; or a total payment on site with completed bank guarantee document.

The payment of these deposits can be staggered in 2 or 3 installments, with a minimum of 60%, at the signing of this contract.

The full amount of the due deposits must imperatively be received, one (1) month before the event.

All due or paid deposits will be required/retained in case of total cancellation of the event by the Client.

b) Cancellation by the Client:
Any request for partial or total cancellation must be made in writing (email with acknowledgment of receipt, registered letter with acknowledgment of receipt, or letter handed over against discharge) to your commercial contact.

In case of total cancellation of the ordered services:
Any total cancellation of the ordered services by the Client results in the immediate payment, as a penalty, of the following fees:

In case of partial cancellation of the Order:

• if the partial cancellation occurs between 180 and 91 days before the Event Date: no cancellation fees will be charged to the Client if the amount of the canceled Services (all Services combined) does not exceed 40% of the total estimated Services amount.

• if the partial cancellation occurs between 90 and 61 days before the Event Date: no cancellation fees will be charged to the Client if the amount of the canceled Services (all Services combined) does not exceed 30% of the total estimated Services amount.

• if the partial cancellation occurs between 60 and 31 days before the Event Date: no cancellation fees will be charged to the Client if the amount of the canceled Services (all Services combined) does not exceed 15% of the total estimated Services amount.

• if the partial cancellation occurs between 30 and 16 days before the Event Date: no cancellation fees will be charged to the Client if the amount of the canceled Services (all Services combined) does not exceed 10% of the total estimated Services amount.

Any partial cancellation related to the Event exceeding the percentages indicated above, results in the immediate payment, as a penalty, of fees calculated on the amount of the canceled Services exceeding the above percentages and corresponding to 100% of said excess.

In the absence of notification of partial cancellation within the authorized period (i.e., no later than sixteen (16) working days before the Event Date), the Hotel Van der Valk Paris CDG Airport will invoice 100% of the amount of the canceled Services.